Initial Disclosure Document
We are Fulton Network Limited trading as Fulton Vehicle Leasing and Fulton Leasing and are part of the Bridle Group of companies.
We are authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 668330 which can be verified by viewing the Financial Services Register at www.fca.org.uk.
We are a broker and not a Lender
We are a broker member of the British Vehicle Rental and Leasing Association and abide by their Code of Conduct
We are a vehicle finance broker and offer a range of vehicle finance products and services, provided by our panel of lenders from whom we may receive an introductory fee. We are not a funder or a lender.
General Data Protection Regulation
We do not charge a fee for our brokering services.
If you cancel your order, we will charge a fee of £500.00 + VAT. You will receive notice in writing of the charge within 48 hours of cancellation. We will issue an invoice which must be paid within 7 days. Payment can be made by direct bank transfer. Please note that the supplying dealer may also levy a cancellation charge.
Our Customers are extremely important to us and whilst we aim to provide a trouble free and excellent level of service, we know that sometimes things go wrong. If you have cause to complain, we take any complaint very seriously and promise to deal with it promptly, effectively and in a positive manner.
A complaint may be made to any member of our staff who will record the following details on our Customer Complaint Record, and send you a copy of our full complaints procedure which may also be found on our website www.fultonleasing.co.uk/complaints-procedure :
- Name, Address, Telephone No. and Email Address (if appropriate) of the complainant
- Date of complaint
- Details of the complaint
You may notify us of your complaint by phone, by email or by writing to us: Fulton Network Limited, 12 Theale Lakes Business Park, Moulden Way, Sulhamstead, Berkshire RG7 4GB