Fulton Vehicle Leasing

36 Years of Leasing Experience

Initial Disclosure Document

About Us

We are Fulton Network Limited trading as Fulton Vehicle Leasing and Fulton Leasing and are part of the Bridle Group of companies.

We are authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 668330 which can be verified by viewing the Financial Services Register at www.fca.org.uk.

We are a broker and not a Lender

We are a broker member of the British Vehicle Rental and Leasing Association and abide by their Code of Conduct

Our Services

We are a vehicle finance broker and offer a range of vehicle finance products and services, provided by our panel of lenders from whom we may receive an introductory fee. We are not a funder or a lender.

General Data Protection Regulation

During the process of obtaining finance for your vehicle we will need to collect personal information from you and this will be passed on to one or more third party lenders to enable them to make a credit decision. We will also need to pass personal data to vehicle, insurance and maintenance suppliers following acceptance of finance and your order and within our company Group for reporting purposes. We will not disclose your personal details outside of this unless we have your express permission. For full details please see our Privacy Policy at www.fultonleasing.co.uk/privacy-polic

Charges for our services

We do not charge a fee for our brokering services.

Order Cancellation

If you cancel your order, we will charge a fee of £500.00 + VAT. You will receive notice in writing of the charge within 48 hours of cancellation. We will issue an invoice which must be paid within 7 days. Payment can be made by direct bank transfer. Please note that the supplying dealer may also levy a cancellation charge.

Complaints

Our Customers are extremely important to us and whilst we aim to provide a trouble free and excellent level of service, we know that sometimes things go wrong. If you have cause to complain, we take any complaint very seriously and promise to deal with it promptly, effectively and in a positive manner.

A complaint may be made to any member of our staff who will record the following details on our Customer Complaint Record, and send you a copy of our full complaints procedure which may also be found on our website www.fultonleasing.co.uk/complaints-procedure :

  • Name, Address, Telephone No. and Email Address (if appropriate) of the complainant
  • Date of complaint
  • Details of the complaint

You may notify us of your complaint by phone, by email or by writing to us: Fulton Network Limited, 12 Theale Lakes Business Park, Moulden Way, Sulhamstead, Berkshire RG7 4GB

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Alternatively you can contact us on 0118 983 8020 or email us at sales@fultonleasing.co.uk

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